FAQs
What is an Adjuster?
An Adjuster is an individual employed by a property and casualty insurance company or an individual to settle claims on its behalf brought by an insured individual or company. The adjuster evaluates the merits of each claim and makes recommendations to the insurance company. Basically an adjuster is one who investigates insurance claims or claims for damages and recommends an effective settlement.
What if my state also offers an adjusters license?
Some state offer a state specific adjusters license. Often these state specific licenses do not enjoy the broad reciprocity agreements with various states as does the Texas Adjuster License. Many adjusters who wish to be qualified to work a large geographic area find the widely accepted TX Adjuster License to be more valuable. If you have questions about state specific adjusters license please consult your respective Department of Insurance.
Why is the Texas Adjuster's License so highly valued?
Many states recognize the Texas Adjuster's license as valid in their own state because Texas was one of the first states to establish high standards to earn and maintain an adjuster license.
In short, take our online Texas adjuster's training and exam online exam and upon successful completion, you are granted a Texas adjuster's license which is recognized by many states.
Through reciprocity, you are licensed by proxy to operate in those states which recognize the Texas Adjuster's license.
The TX Adjuster's License is reciprocal in 32 states but in cases additional state specific courses may be required. Please check with the appropriate Department of Insurance if you have any questions about Adjuster Licensing rules in your state. Click here to find a link to your Department of Insurance.
The TX Resident Adjuster license is considered the most valuable adjuster license in the country. Over 30 states recognize this license via reciprocity thus allowing an adjuster to enjoy a nearly nationwide scope of operation as long as any unique state regulations are also met. This broad license make an adjuster much more valuable
The All Lines Resident Adjuster License is the broadest adjuster license available and allows the adjuster to work with the following types of losses:
• Residential – this is homeowners and fire policies and is primarily dwelling risks
• Commercial – business property, churches, schools, etc.
• Auto – both personal and business auto
• Farm and Ranch – animals, crops, buildings,
• Inland Marine – valuable objects, cargo, docks, piers, bridges, transmission lines
• Ocean Marine – vessels for transportation, hull insurance, yacht policies
• Workers Compensation – Covers the Texas WC certification
Who is responsible for the licensing of Texas Insurance Adjusters?
TheTexas Department of Insurance Agent & Adjuster Licensing Division
The Licensing Division is responsible for the licensing and regulation of persons who wish to sell insurance or adjust property-casualty claims in the state of Texas. At the end of August, 2007, there were 370,000 agents, agencies, and adjusters licensed. The Licensing Division processes license applications, renews licenses, registers appointments of agents by insurers, and regulates continuing education for licensees. The licensing of 3rd party administrators and premium finance companies is also handled by the Licensing Division.
What is the cost of the course and how may I pay for it? 
The cost of the Texas Insurance Adjuster's course is $239. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express) and Telecheck.
After completing the course, how will I get my license?
This course is approved as a substitute for the Texas Adjuster Exam; if completion of this 40 hour course and exam is successful you will be exempt from taking the exam through the Texas Department of Insurance. Upon completion of the final exam Classroom Online/ 360training will mail your Certificate of Completion within 5-7 business days. You will need to mail that along with your Fingerprint receipt, TDI Adjuster Application and the $50 fee to TDI.
What about Fingerprinting?
You will need to mail that along with your Fingerprint receipt, TDI Adjuster Application and the $50 fee to TDI. Fingerprints are now submitted electronically to TDI and appointments for fingerprint services at a Prometric location can be made with Integrated Biometric Technology at 888-467-2080 or online at http://www.iisfingerprint.com. The license application and address for TDI can be found on the website at: http://www.tdi.state.tx.us/forms/agents.html. This course is approved as a substitute for the Texas Adjuster Exam; if completion of this course and exam is successful you will be exempt from taking the exam through the Texas Department of Insurance.
Fingerprints are now submitted electronically to TDI and appointments for fingerprint services can be made with Integrated Biometric Technology at 888-467-2080 or online at http://www.iisfingerprint.com.
The license application and address for TDI can be found on the website at: http://www.tdi.state.tx.us/forms/agents.html
Is it secure to send my credit card information over the internet?
Yes. Classroom Online/360Training uses a secure server to process all transactions, since credit card transactions are very sensitive in nature.
What happens if I get disconnected from the internet?
If you get disconnected from the internet, you will need to log back into your account using your Username ID and your password. In this case, you will return to the beginning of the lesson you were working on.
Can I take the course from various locations and computers?
Our courses are set up for students to access their account from any computer that is compatible and has Internet capabilities.
What happens if I have technical difficulties or the system malfunctions during the course?
If you experience any problem while taking the course, please call 877.283.0544 for assistance. Customer service is provided 24/7.
Can I take this course with the AOL browser?
You can take the course with any browser of your choosing. But we do not support the AOL browser. This means our technical support team is not able to help you in the event of a problem while taking a course w/ the AOL browser. We do suggest that you use another browser while signed on with AOL. To do this, log in to AOL and minimize the program. While still connected to the internet, click on the START button in the lower left hand corner of your screen. Click PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue "e".
Do I need to use a PC? What if I have a Macintosh?
If you have a MAC you can still sign on to take any of our classes. Many of our customers have taken their courses on a MAC and had no problems whatsoever. However, be aware that our technical support team may be unable to assist you should you encounter technical difficulties. They do not have MACs and therefore may be unable to replicate any problem you may encounter. If you have a MAC, you will need the latest version of internet explorer as well as the latest version of the Macromedia Flash Player.
Do I need to have sound on my computer to take these classes?
While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.
How do I get a username or password? What do I use it for? What should I do if I forget it?
The username and password is something selected by the student at the time of course registration. It should also be something that they can easily remember. We suggest the student use their email address as their username ID. Students will use the same username and password each time they attempt to log in to the virtual university page to access their course. This information is entered in the returning students section on the home page of the virtual university. If a student forgets his/her password, he/she can call 800-442-1149 to request this information.
How long are the courses valid?
All courses are available for 365 days from the date of purchase
If courses are approved, all approvals will be renewed and will remain valid. There may be the occasional exception to this but students will be notified and either reimbursed or placed into another course that fulfills the same requirement at no extra charge.
Texas Insurance Adjuster Training Online FAQs
A Texas Insurance Adjuster is an individual employed
by a property and casualty insurance company
Texas
Insurance Adjuster Training
Online
